Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
We collect information you provide directly to us, such as when you:
- Create an account or use our services
- Apply for education consulting services
- Contact us for support or information
- Subscribe to our newsletter or updates
- Participate in surveys or feedback
Types of Information:
- Personal Information: Name, email address, phone number, address
- Academic Information: Educational background, test scores, academic documents
- Financial Information: Payment details for services (processed securely)
- Communication Data: Messages, calls, and correspondence with our team
We use the information we collect to:
- Provide educational consulting and guidance services
- Process applications and documentation
- Communicate with you about our services
- Send important updates and notifications
- Improve our services and user experience
- Comply with legal and regulatory requirements
- Prevent fraud and ensure account security
We may share your information with:
- Universities and Educational Institutions: When you apply through our services
- Partner Organizations: Banks, visa services, and other authorized partners
- Service Providers: Third-party vendors who help us operate our business
- Legal Authorities: When required by law or to protect our rights
Note: We never sell your personal information to third parties for marketing purposes.
We implement appropriate technical and organizational measures to protect your information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent for data processing
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve website functionality and performance
You can control cookie settings through your browser preferences.
As we provide international education services, your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your data during international transfers.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account information: Until account deletion or 7 years after last activity
- Application documents: 5 years after application completion
- Communication records: 3 years from last interaction
- Financial records: As required by applicable law
If you have questions about this Privacy Policy or our data practices, contact us:
Email: privacy@edulx.com
Phone: +91 98 4444 0220
Address: Edulx Learning Solutions Pvt. Ltd.
123 MG Road, Brigade Road
Bangalore, Karnataka 560001, India
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our website. The "Last Updated" date at the top of this policy indicates when it was last revised.
Last Updated: January 2024